How do I change my username?

If you need to change your username you need to click ‘Account settings’ from your Nest home page. Then click ‘Change your username’ and complete the required information.

If you need some help for the creation of a new username then click on the help icon. This will show the requirements for creating your username.

Once you’ve completed this click ‘Done’.

Once you’ve changed your username you’ll be taken to the log in screen and asked to log in again. We’ll confirm you’ve successfully changed your username in a message at the top of the screen.