There are different categories you’ll need to consider when enrolling your workers into Nest. The table below shows each category and how you’ll need to treat each one.
Category | Workers who are |
Will I need to automatically enrol these workers? |
Will they have an opt-out period? |
---|---|---|---|
Automatically enrolled or eligible jobholders |
|
Yes | Yes |
Opt in or non-eligible jobholders |
or
|
No, but you must enrol and make contributions for them if they ask to opt in |
Yes |
Workers without qualifying earnings (WWQE) or entitled workers |
|
No, but you’ll need to enrol them if they ask to join. You don’t have to make contributions, you can if you choose to |
No |
Volunteers |
If you decide to start using Nest before your staging date or duty start date. |
No. You can’t automatically enrol workers before your staging date or duty start date. You should only use this enrolment type if the worker agrees to join Nest before your duties apply |
No, because you’ll need to ask your workers if they want to join at this stage |
Others |
Have been previously enrolled. This could be because the worker’s enrolment was cancelled in error |
No, but you may still need to make contributions for them |
No |
Each member category has a code that you’ll need to select when enrolling your workers. These are:
It’s important to use the correct enrolment type for each worker or you may not meet your legal obligations.
For example, if you accidentally enrolled an eligible jobholder with the enrolment type as WWQE instead of AE, the member wouldn’t be able to opt out if they were entitled to. Also, you wouldn’t be in the system as obligated to make minimum contributions for them.
Your feedback is important to us. To help us improve, tell us what you think about our employer help centre by taking a short survey.
Was this helpful to you?
Thank you.
Thank you.
Thank you for the feedback.
Feedback
Was this helpful to you?
Live Chat
Our live help agents will answer your questions and guide you through setting up and managing NEST.
Our chat is available from Monday to Sunday from 8.00AM to 8.00PM
Web chat is currently unavailable
We're open from 10.00 am until 4.00 pm today. Please try again between these hours or our usual business hours of 8am to 8pm Monday to Sunday. Or you can visit our online help centre.
Web chat is currently unavailable
Our offices are now closed for the Bank Holiday. You can reach us during our normal opening times of 8am to 8pm Monday to Sunday. Or you can visit our online help centre.
To help us deal with your question quickly please tell us who you are and what you'd like help with by choosing an option from each of the menus below: