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Cookies policy

The purpose of this notice is to explain how the National Employment Savings Trust Corporation (Nest) as Trustee of the Nest pension scheme (the Scheme) collects and uses your personal information using cookies, and how we comply with data protection law. In legal terms, Nest is a ‘data controller’ for this information.

We use cookies to improve your experience on our website. They help us to distinguish you from other users and to customise our web pages by remembering your preferences, like font size. We also use cookies to help us bring our campaigns on social media and other websites to your attention.

What's a cookie?

A cookie is a small file sent from a website which is then stored by your web browser. When you return to the website the information in the cookie can be used to recognise your last session.

Cookies can't install malicious software such as viruses on your device, whether that’s a computer or a mobile phone. They don't store any of your account information.

Where do cookies come from?

There are two sources of cookies:

First-party cookies are set by us on your device. They can be used to remember your preferences when you visit our website or to maintain your browser connection.
Third-party cookies are set by a third party that provides services to Nest, for example, cookies set by advertising networks to support Nest marketing campaigns. Please note, while Nest can control cookies set on our website, we have no control over cookies set by third parties on their own websites or other sites. You should check the third-party websites for more information about these.

How long do cookies stay on your device?

Cookies stay on your device for different periods of time:

Session cookies generally only last while you have your internet browser open. Once you close your browser they’re automatically deleted from your device.
Persistent cookies generally stay on your device after you close your internet browser, unless your browser is set up to automatically delete them. They can be used by websites to remember your preferences when you open up your browser again.

What cookies do we use?

We use three types of cookies on our website:

Essential cookies

The essential cookies we use are:

Purpose	Cookie Provider	Cookie Name(s)	Duration
A security feature to protect against malicious attacks by identifying bot access attempts. reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis	www.google.com	_GRECAPTCHA	180 days
To maintain your online session	Nest	JSESSIONID, oam.Flash.RENDERMAP.TOKEN, PD-S-SESSION-ID	Session
To display a message to remind users to log out	Nest	secMsgCookie	Session
To display a message if multiple web chat sessions are initiated	Nest	Username	Session
To maintain the security of your online session	WAF	TSxxxxxxxx (where x is replaced with a random series of numbers and letters)	Session
Saves your cookie consent settings (New)	Nest	cookies_policy	Persistent - 1 year
Lets us know that you've saved your cookie consent settings (New)	Nest	cookies-preferences-set	Persistent - 1 year
Nest Careers Portal - these are session cookies that helps the visitor use the portal	Eploy	ASP.NET_SessionId ASP.NET_AuthId Eploy.Session	Session
Nest Careers Portal - this is only used for multilingual sites to store the visitor’s culture and set formatting of currency, dates etc	Eploy	CultureSystemCodeID CultureSystemLanguageID	Persistent – 1 year
Nest Careers Portal – Let’s us know that you have read the cookie banner so that it does not appear again	Eploy	CookiesDirective	Persistent – 1 year

Purpose	A security feature to protect against malicious attacks by identifying bot access attempts. reCAPTCHA sets a necessary cookie (_GRECAPTCHA) when executed for the purpose of providing its risk analysis
Cookie Provider	www.google.com
Cookie Name(s)	_GRECAPTCHA
Duration	180 days

Purpose	To maintain your online session
Cookie Provider	Nest
Cookie Name(s)	JSESSIONID, oam.Flash.RENDERMAP.TOKEN, PD-S-SESSION-ID
Duration	Session

Purpose	To display a message to remind users to log out
Cookie Provider	Nest
Cookie Name(s)	secMsgCookie
Duration	Session

Purpose	To display a message if multiple web chat sessions are initiated
Cookie Provider	Nest
Cookie Name(s)	Username
Duration	Session

Purpose	To maintain the security of your online session
Cookie Provider	WAF
Cookie Name(s)	TSxxxxxxxx (where x is replaced with a random series of numbers and letters)
Duration	Session

Purpose	Saves your cookie consent settings (New)
Cookie Provider	Nest
Cookie Name(s)	cookies_policy
Duration	Persistent - 1 year

Purpose	Lets us know that you've saved your cookie consent settings (New)
Cookie Provider	Nest
Cookie Name(s)	cookies-preferences-set
Duration	Persistent - 1 year

Purpose	Nest Careers Portal - these are session cookies that helps the visitor use the portal
Cookie Provider	Eploy
Cookie Name(s)	ASP.NET_SessionId ASP.NET_AuthId Eploy.Session
Duration	Session

Purpose	Nest Careers Portal - this is only used for multilingual sites to store the visitor’s culture and set formatting of currency, dates etc
Cookie Provider	Eploy
Cookie Name(s)	CultureSystemCodeID CultureSystemLanguageID
Duration	Persistent – 1 year

Purpose	Nest Careers Portal – Let’s us know that you have read the cookie banner so that it does not appear again
Cookie Provider	Eploy
Cookie Name(s)	CookiesDirective
Duration	Persistent – 1 year

Analytics, performance and campaign cookies

The analytics, performance and campaign cookies we use are:

Purpose	Cookie Provider	Cookie name(s)	Duration
To monitor unique visitors	Nest	partyID	Session
To monitor number of visitors and how they interact with our website	Google Analytics	_ga	Persistent - 2 years
To manage the volume of page view requests made	Google Analytics	_gat	Persistent - 10 minutes
To monitor unique visitors	Google Analytics	_gid	Persistent - 24 hours
Identifies if user’s browser accepts cookies. 1 – Cookies are allowed 3 – Opt-out	Adform	C	If C=1 - 60 days If C=3 - 3650 days
Identifies if user’s browser accepts third party cookies	Adform	TPC	14 days
Identifies if there is a need to re-check partner‘s cookie matching existence	Adform	GCM	1 day
Identifies if there is a need to re-check partner‘s cookie matching existence (set by AdServing)	Adform	CM	1 day
Identifies if there is a need to re-check partner‘s cookie matching existence (set by Cookie Matching)	Adform	CM14	14 days
Security token for opt out functionality	Adform	token	session
Advertiser specific opt-out	Adform	otsid	3650 days
Unique identifier	Adform	uid	60 days
Sequential rotator information – contains total impressions, daily impressions, total clicks, daily clicks, and last impression date	Adform	SR<RotatorID>	1 day
Identifies last click membership for 3rd party pixels on advertiser’s pages	Adform	CT<TrackingSetupID>	1 hour
Identifies daily frequency capping for expanding banner	Adform	EBFCD<BannerID>	7 days
Identifies total frequency capping for expanding banner	Adform	EBFC<BannerID>	7 days
Compound banner frequency capping	Adform	CFFC<TagID>	7 days
This cookie is used to show Google ads in Google services for signed-out users.	Google Ads	NID	6 months
This cookie enables sites to show Google ads.	Google Ads	__gads	13 months
Ensures that requests within a browsing session are made by the user, and not by other sites. These cookies prevent malicious sites from acting on behalf of a user without that user’s knowledge. The cookie ‘pm_sess’ also helps maintain your browser session.	Google Ads	pm_sess	30 minutes
Used by Google for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads.	Google Ads	pm_sess_NNN	30 minutes
Associates multiple requests made by a user on a page with that user's session.	Google Ads	aboutads_sessNNN	30 minutes
Used to collect information about the user and their activity on the website for analytics and reporting.	Google Ads	FPAU	90 days
Used to show Google ads on non-Google sites. If you have personalized ads enabled, the ‘ANID’ cookie is used to remember this setting and lasts for 13 months in the European Economic Area (EEA), Switzerland, and the United Kingdom (UK), and 24 months everywhere else.	Google Ads	ANID	13 months EEA UK / 24 months elsewhere
Used to link activity on other devices previously logged into with your Google account to coordinate the ads you see and conversion events measured.	Google Ads	AID	13 months EEA UK / 540 days elsewhere
Used to link activity on other devices previously logged into with your Google account to coordinate the ads you see and conversion events measured.	Google Ads	TAID	14 days
For showing ads, including personalized ads, and measuring their effectiveness. SDI uses Google advertising services for showing ads for SDI products and services.	Google Ads	_gcl_au	90 days
This service uses the “DoubleClick” Cookie, which tracks use of this Website and User behavior concerning ads, products and services offered.	Google Ads	RUL	12 months
Used to write Google Ads click IDs into first-party cookies	Google Ads	FPGCLAW	90 days
Used to write Google Ads click IDs into first-party cookies	Google Ads	FPGCLGB	90 days
Used to store campaign information in order to provide Google Ads with a more reliable way to measure interactions	Google Ads	_gcl_gb	90 days
Used to store campaign information in order to provide Google Ads with a more reliable way to measure interactions	Google Ads	_gac_gb_<wpid>	90 days
Used to help tags measure click data so that conversions are measured effectively	Google Ads	_gcl_aw	90 days
Used to provide ad delivery or retargeting.	Google Ads	1P_JAR	30 days
Used to track conversions through ad campaigns and send data to Google Ads.	Google Ads	Conversion	90 days
Used to authenticate users, prevent fraud, and protect you as you interact with a service. This cookies used to prevent spam, fraud, and abuse by ensuring that requests within a browsing session are made by the user, and not by other sites. It prevents malicious sites acting without a user’s knowledge and as if they were that user.	Google Ads	YSC	Session
Used by YouTube to show more relevant ads, provide bandwidth estimations, and detect and resolve problems with the service.	Google Ads	VISITOR_INFO1_LIVE	180 days
Used by YouTube to show more relevant ads, provide bandwidth estimations, and detect and resolve problems with the service.	Google Ads	VISITOR_INFO1_LIVE_	180 days

Purpose	To monitor number of visitors and how they interact with our website
Cookie Provider	Google Analytics
Cookie name(s)	_ga
Duration	Persistent - 2 years

Purpose	To manage the volume of page view requests made
Cookie Provider	Google Analytics
Cookie name(s)	_gat
Duration	Persistent - 10 minutes

Purpose	To monitor unique visitors
Cookie Provider	Google Analytics
Cookie name(s)	_gid
Duration	Persistent - 24 hours

Purpose	Identifies if user’s browser accepts cookies. 1 – Cookies are allowed 3 – Opt-out
Cookie Provider	Adform
Cookie name(s)	C
Duration	If C=1 - 60 days If C=3 - 3650 days

Purpose	Identifies if user’s browser accepts third party cookies
Cookie Provider	Adform
Cookie name(s)	TPC
Duration	14 days

Purpose	Identifies if there is a need to re-check partner‘s cookie matching existence
Cookie Provider	Adform
Cookie name(s)	GCM
Duration	1 day

Purpose	Identifies if there is a need to re-check partner‘s cookie matching existence (set by AdServing)
Cookie Provider	Adform
Cookie name(s)	CM
Duration	1 day

Purpose	Identifies if there is a need to re-check partner‘s cookie matching existence (set by Cookie Matching)
Cookie Provider	Adform
Cookie name(s)	CM14
Duration	14 days

Purpose	Security token for opt out functionality
Cookie Provider	Adform
Cookie name(s)	token
Duration	session

Purpose	Advertiser specific opt-out
Cookie Provider	Adform
Cookie name(s)	otsid
Duration	3650 days

Purpose	Unique identifier
Cookie Provider	Adform
Cookie name(s)	uid
Duration	60 days

Purpose	Sequential rotator information – contains total impressions, daily impressions, total clicks, daily clicks, and last impression date
Cookie Provider	Adform
Cookie name(s)	SR<RotatorID>
Duration	1 day

Purpose	Identifies last click membership for 3rd party pixels on advertiser’s pages
Cookie Provider	Adform
Cookie name(s)	CT<TrackingSetupID>
Duration	1 hour

Purpose	Identifies daily frequency capping for expanding banner
Cookie Provider	Adform
Cookie name(s)	EBFCD<BannerID>
Duration	7 days

Purpose	Identifies total frequency capping for expanding banner
Cookie Provider	Adform
Cookie name(s)	EBFC<BannerID>
Duration	7 days

Purpose	Compound banner frequency capping
Cookie Provider	Adform
Cookie name(s)	CFFC<TagID>
Duration	7 days

Purpose	This cookie is used to show Google ads in Google services for signed-out users.
Cookie Provider	Google Ads
Cookie name(s)	NID
Duration	6 months

Purpose	This cookie enables sites to show Google ads.
Cookie Provider	Google Ads
Cookie name(s)	__gads
Duration	13 months

Purpose	Ensures that requests within a browsing session are made by the user, and not by other sites. These cookies prevent malicious sites from acting on behalf of a user without that user’s knowledge. The cookie ‘pm_sess’ also helps maintain your browser session.
Cookie Provider	Google Ads
Cookie name(s)	pm_sess
Duration	30 minutes

Purpose	Used by Google for advertising, including serving and rendering ads, personalizing ads (depending on your ad settings at g.co/adsettings), limiting the number of times an ad is shown to a user, muting ads you have chosen to stop seeing, and measuring the effectiveness of ads.
Cookie Provider	Google Ads
Cookie name(s)	pm_sess_NNN
Duration	30 minutes

Purpose	Associates multiple requests made by a user on a page with that user's session.
Cookie Provider	Google Ads
Cookie name(s)	aboutads_sessNNN
Duration	30 minutes

Purpose	Used to collect information about the user and their activity on the website for analytics and reporting.
Cookie Provider	Google Ads
Cookie name(s)	FPAU
Duration	90 days

Purpose	Used to show Google ads on non-Google sites. If you have personalized ads enabled, the ‘ANID’ cookie is used to remember this setting and lasts for 13 months in the European Economic Area (EEA), Switzerland, and the United Kingdom (UK), and 24 months everywhere else.
Cookie Provider	Google Ads
Cookie name(s)	ANID
Duration	13 months EEA UK / 24 months elsewhere

Purpose	Used to link activity on other devices previously logged into with your Google account to coordinate the ads you see and conversion events measured.
Cookie Provider	Google Ads
Cookie name(s)	AID
Duration	13 months EEA UK / 540 days elsewhere

Purpose	Used to link activity on other devices previously logged into with your Google account to coordinate the ads you see and conversion events measured.
Cookie Provider	Google Ads
Cookie name(s)	TAID
Duration	14 days

Purpose	For showing ads, including personalized ads, and measuring their effectiveness. SDI uses Google advertising services for showing ads for SDI products and services.
Cookie Provider	Google Ads
Cookie name(s)	_gcl_au
Duration	90 days

Purpose	This service uses the “DoubleClick” Cookie, which tracks use of this Website and User behavior concerning ads, products and services offered.
Cookie Provider	Google Ads
Cookie name(s)	RUL
Duration	12 months

Purpose	Used to write Google Ads click IDs into first-party cookies
Cookie Provider	Google Ads
Cookie name(s)	FPGCLAW
Duration	90 days

Purpose	Used to write Google Ads click IDs into first-party cookies
Cookie Provider	Google Ads
Cookie name(s)	FPGCLGB
Duration	90 days

Purpose	Used to store campaign information in order to provide Google Ads with a more reliable way to measure interactions
Cookie Provider	Google Ads
Cookie name(s)	_gcl_gb
Duration	90 days

Purpose	Used to store campaign information in order to provide Google Ads with a more reliable way to measure interactions
Cookie Provider	Google Ads
Cookie name(s)	_gac_gb_<wpid>
Duration	90 days

Purpose	Used to help tags measure click data so that conversions are measured effectively
Cookie Provider	Google Ads
Cookie name(s)	_gcl_aw
Duration	90 days

Purpose	Used to provide ad delivery or retargeting.
Cookie Provider	Google Ads
Cookie name(s)	1P_JAR
Duration	30 days

Purpose	Used to track conversions through ad campaigns and send data to Google Ads.
Cookie Provider	Google Ads
Cookie name(s)	Conversion
Duration	90 days

Purpose	Used to authenticate users, prevent fraud, and protect you as you interact with a service. This cookies used to prevent spam, fraud, and abuse by ensuring that requests within a browsing session are made by the user, and not by other sites. It prevents malicious sites acting without a user’s knowledge and as if they were that user.
Cookie Provider	Google Ads
Cookie name(s)	YSC
Duration	Session

Purpose	Used by YouTube to show more relevant ads, provide bandwidth estimations, and detect and resolve problems with the service.
Cookie Provider	Google Ads
Cookie name(s)	VISITOR_INFO1_LIVE
Duration	180 days

Purpose	Used by YouTube to show more relevant ads, provide bandwidth estimations, and detect and resolve problems with the service.
Cookie Provider	Google Ads
Cookie name(s)	VISITOR_INFO1_LIVE_
Duration	180 days

You can find out more about Google Analytics cookies on the Google privacy page.

Functionality and customisation cookies

The functionality and customisation cookies we use are:

Purpose	Cookie Provider	Cookie Name(s)	Duration
To manage the text sizer at the top of our site	Nest	textSizer	Session
To manage the contrast functionality at the top of our site	Nest	highContrast	Session
To monitor site performance	Dynatrace	dtcookie (_dt, dtPC, dtLaTC)	Session

Purpose	To manage the text sizer at the top of our site
Cookie Provider	Nest
Cookie Name(s)	textSizer
Duration	Session

Purpose	To manage the contrast functionality at the top of our site
Cookie Provider	Nest
Cookie Name(s)	highContrast
Duration	Session

Purpose	To monitor site performance
Cookie Provider	Dynatrace
Cookie Name(s)	dtcookie (_dt, dtPC, dtLaTC)
Duration	Session

Transfers outside the United Kingdom (UK)

When our analytics provider, Google Analytics, collects information, it stores this in the U.S. For this activity, Nest relies on Model Contract Clauses or any replacements applicable in the UK. More information can be found in Google Analytics privacy policy.

What can you do if you don’t want cookies on your computer?

You can block analytics, performance and campaign cookies, and functionality and customisation cookies for our website by using the slider buttons on the ‘Cookies on Nest Pensions’ page.

You can block cookies for other websites by following third-party opt-out instructions. One way of doing this is to change your internet browser settings by following the instructions provided by your browser provider. These are normally located within the 'Help', 'Tools' or 'Edit' menus. You can also use a third-party tool to manage cookies.

If you know the third-party cookie that’s being used, you can follow the provider’s instructions to opt out. For example, you can opt out from Google Analytics cookies by visiting Google's website. However, this may not delete the cookie from your browser altogether. It may just stop the cookie from being sent to your computer in the future.

Some web browsers let you delete cookies completely. If your browser allows it, you’ll be able to change your settings to delete cookies when the browser is closed.

Just remember that if you choose to refuse cookies, some website functionality may not work for you.

More information

You have the right to lodge a complaint with the Information Commissioner’s Office. For more information on cookies, or to exercise this right, go to the Information Commissioner's Office website.

If you want to contact us, you can

write to us at Nest, Nene Hall, Lynch Wood Business Park, Peterborough, PE2 6FY
email us at support@nestpensions.org.uk
contact our data protection officer at dpo@nestcorporation.org.uk

Cookies on Nest

You can update your cookie preference at any time if you change your mind.

Managing cookies