How do I mark a member as having insufficient earnings using file upload or file transfer?

When you’re preparing the contribution schedule to send to us, you’ll need to enter ‘5’ into the ‘Reason for partial or non-payment of contributions’ field in your file. This tells us that the Member has insufficient earnings.

If you’re uploading or transferring a file please read our Employer payroll guide (PDF) to find out more about our file formats. If you need to tell us a large number of members have insufficient earnings you might prefer to send a file to NEST instead of updating a contribution schedule directly online. The easiest way to do this is to use our contribution file template, which will help ensure you enter the information in the right format and could save you time.

If you use our templates the reasons for partial or non-payment of contributions will be listed in a drop-down menu in the ‘Reason for partial or non-payment of contributions’ field in your file.

Once you’ve downloaded the contribution file template select 5.Member has insufficient earnings in column H. Enter ‘0’ in the member’s pensionable earnings, employer contribution and the member contribution columns.

Once the file is complete you’ll need to generate and upload the file.

You can then upload or transfer the file. Please see Where do I upload my completed CSV file to submit contributions? or How do I transfer my file using SFTP? for more information.

Once you’ve done this and you’re happy to continue, you can submit the schedule for payment.