How do I use file upload to stop a member’s contributions?

When you’re preparing a contribution schedule to send to us, you’ll need to enter ‘1’ into the ‘Reason for partial or non-payment of contributions’ field in your file. This tells us that there are no further contributions payable for the member.

Using our file template means it’s less likely there’ll be errors in your file and it could save you time. Within the template you’ll need to select ‘1. No further contributions payable’ from the drop-down list and enter the member’s earnings and contribution details.

If there are no pensionable earnings for the earnings period you’ll need to enter 0 in the ‘Pensionable earnings’, ‘Employer contribution’ and ‘Member contribution’ columns.

If you’re uploading or transferring a file please read our Employer payroll guide (PDF) to find out more about our file formats.

Once you’ve entered this information you’ll need to click ‘Generate file’ and upload the file to NEST.

Once you’ve done this and you’re happy to continue, you can submit the schedule for payment.

For more information on how to upload a contribution schedule file through your online account please see Where do I upload my completed CSV file to submit contributions? If you’re using secure file transfer protocol please see How do I transfer my file using SFTP? for more information.

If you’re uploading your own file without using our template or uploading or you’re transferring a file by secure file transfer protocol (SFTP) please see our Employer payroll guide (PDF) to find out more about our file formats.