You can choose to receive refunds to the same account used for your contributions or you can choose a different account if you prefer.
If you wish to use a different account for refunds you’ll need to click ‘use a different account for refunds’.
We’ll ask you to give us details of the account you’d like to receive refunds to. You’ll need to enter this information and click ‘Verify account details’.
Then click ‘Confirm Payment source’.
You can learn why we’d make a refund to you in Why would I need a refund?
Your feedback is important to us. To help us improve, tell us what you think about our employer help centre by taking a short survey.
Was this helpful to you?
Thank you.
Thank you.
Thank you for the feedback.
Feedback
Was this helpful to you?
Live Chat
Our live help agents will answer your questions and guide you through setting up and managing NEST.
Our chat is available from Monday to Sunday from 8.00AM to 8.00PM
Web chat is currently unavailable
We're open from 10.00 am until 4.00 pm today. Please try again between these hours or our usual business hours of 8am to 8pm Monday to Sunday. Or you can visit our online help centre.
Web chat is currently unavailable
Our offices are now closed for the Bank Holiday. You can reach us during our normal opening times of 8am to 8pm Monday to Sunday. Or you can visit our online help centre.
To help us deal with your question quickly please tell us who you are and what you'd like help with by choosing an option from each of the menus below: