Paid contribution schedules
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How can I correct contributions by uploading a CSV file?
If you’re uploading or transferring a file please read our Employer payroll guide (PDF) to find out more about our file formats.
You can make corrections by submitting a new file containing only the revised entries. You can do this by uploading a CSV file online or by sending the revised contributions through secure file transfer. Please note that you’ll only be able to amend the amounts previously entered. The reason codes can’t be changed for any members in CSV files or by file transfer.
Once you’ve uploaded the file you’ll need to approve the schedule for payment to process the correction. For more information on how to upload files please see Where do I upload my completed CSV file to submit contributions? or How do I transfer my file using SFTP?
If you get an error to say the member record is locked for correction. Please see How do I unlock a contribution schedule for correction?
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