MenuClose Menu
NEST logo
Access your mails here
Mailbox
Image my account

What happens if I’m suffering from ill health or I’m incapable to work?

If you’re suffering from serious ill health, you might be able to take your whole retirement pot as tax-free cash. You may also be able to take your money out early if you’re incapable of work due to illness.

If you have a medical condition that means you’ve been given a life expectancy of less than a year, you can take all of your retirement pot as tax-free cash. You’ll need to download the form Taking money out due to serious ill health (PDF).

Part one needs to be completed by you and part two will need to be completed by your doctor. Once we’ve received your completed form, we’ll contact you to let you know the next steps.

If you have a physical or mental impairment which means you’re unable to continue to work in any job now or in the future, you might be able to take your money out of Nest before age 55. It’s possible you won’t be able to take your whole pot as cash as you may have to use some of it to get a retirement income.

Your inability to work will need to be confirmed by your doctor. You’ll need to complete the form Taking money out early because you’re incapable of work (PDF). Part one needs to be completed by you and part two will need to be completed by your doctor. Once we’ve received your completed form, we’ll contact you to let you know about the next steps including retirement options available to you.

If you’re aged over 55, you’ll be able to take your money out of Nest in the usual way and the option to take your money out early due to incapacity won’t apply. Please see How can I take my money out of Nest at retirement? for more information.

We value your feedback

Your feedback is important to us. To help us improve, tell us what you think about our member help centre by taking a short survey.

Take the survey

Was this helpful to you?

Tell us how can we improve this article?

/4000
Cancel Submit

Thank you.

Feedback

Was this helpful to you?

Tell us how can we improve this article?

/4000
Cancel Submit

Live Chat

Our live help agents will answer your questions and guide you through setting up and managing NEST.

Our chat is available from Monday to Sunday from 8.00AM to 8.00PM