To view any messages from Nest, you can login to your account online and select 'Messages' on your dashboard.
Here you will see two options: Mailbox and Documents. You can select the arrow next to the category you wish to view.
You can also use the filter option or enter keyword in the search box to check any specific message in your mailbox.
To check your annual benefit statement, you can select ‘My documents’.
Login to your account and select ‘Mailbox’ from ‘Messages’ section.
Then select ‘Compose email’.
Then enter the subject, select the message type and enter your message in the Your message section.
Once you’ve typed your message, select ‘Send’.
You can attach up to three documents in one email. Ensure the attachment file size doesn’t exceed 5 MB for each document.
Don’t compress, zip the files or password protect it as we do not accept these file types.
Only .jpeg, .gif, .tiff, .doc, .docx, .xls, .xlsx and .pdf file types can be accepted.
Login to your account and select ‘Documents’ from ‘Messages’ on your dashboard.
You’ll be able to view the documents by selecting ‘show’ next to the years or you can select a custom date range.
You’ll get an option to view or download the document.
Your feedback is important to us. To help us improve, tell us what you think about our member help centre by taking a short survey.
Was this helpful to you?
Thank you.
Thank you.
Thank you for the feedback.
Feedback
Was this helpful to you?
Live Chat
Our live help agents will answer your questions and guide you through setting up and managing NEST.
Our chat is available from Monday to Sunday from 8.00AM to 8.00PM
Web chat is currently unavailable
We're open from 10.00 am until 4.00 pm today. Please try again between these hours or our usual business hours of 8am to 8pm Monday to Sunday. Or you can visit our online help centre.
Web chat is currently unavailable
Our offices are now closed for the Bank Holiday. You can reach us during our normal opening times of 8am to 8pm Monday to Sunday. Or you can visit our online help centre.
To help us deal with your question quickly please tell us who you are and what you'd like help with by choosing an option from each of the menus below: