What happens once a member is marked as a leaver?

Once you mark a member as a leaver they’ll move to the ‘Inactive workers’ section of the ‘Manage workers’ area of your online NEST account. Here you’ll be able to see the date we stopped expecting contributions for them.

Once you’ve told us the member has stopped working for you, we’ll send them a letter letting them know that they’re no longer receiving contributions from you. The letter will include the date from when we no longer expect contributions for them.

The member shouldn’t appear on any contribution schedules following the schedule you used to tell us the member has left. If you’ve already submitted the contribution schedule for the pay period the member has left in, you’ll still be able to let us know on the next available contribution schedule. To let us know that a member has left employment through your online account please see How do I let you know a member has left employment?

If you are using a CSV file to let us know that a member has left employment please see How do I use a CSV file to let you know a member has left employment?

They’ll remain a member of NEST and can make their own contributions to their account if they wish or their new employer may use NEST to contribute to the same account.

Whatever they decide to do, we’ll keep looking after their retirement pot until they’re eligible and ready to take their money out.

If the member comes back to work for you at a later date you’ll need to re enrol the member again if they meet the auto enrolment criteria. Please see What are the different enrolment types? for more information.

The member may not appear on your contribution schedules straight away if you’ve enrolled them again within a month of telling us they’ve left employment.