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How can I merge my delegate accounts when accepting another delegate invite?

If you’re already a delegate for one employer account and are accepting a second delegate invite for another employer account, the merge can be done when accepting the second invite.

This option will only be available if you used the same email address to register for both delegate roles.

When you’ve entered the details for accepting the delegate role for the second employer account, you’ll be asked if you’d like to consolidate your employer accounts. For more information on accepting a delegate role please see How does an individual delegate accept a delegate role?

If you’d like to merge them so that you can log into both employer accounts from one username and password, click ‘Yes, consolidate accounts’.

The login details of the account you are in when you click on ‘Yes, consolidate accounts’ will be the login details that are retained post-consolidation.

You’ll see a confirmation message if your employer accounts have been merged successfully. 

If you’ve already accepted your delegate role for each employer account individually, you can still merge the employer accounts. Please see How can I merge my delegate accounts if I’ve already accepted the delegate roles separately? for more information.

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