Manage file upload and secure file transfer
In this section
NEST file tester
If you’re going to send us enrolment and contribution information in files you’ll need to make sure they’re formatted in the right way so our system can read them. You can use our NEST file tester (ZIP) to see whether your file is correctly formatted before you send it to us.
We recommend using our file tester for the first few files you produce until you’re comfortable with the format and the information you need to send to us. This will help reduce the amount of errors you receive when you upload them to NEST.
We value your feedback
Your feedback is important to us. To help us improve, tell us what you think about our employer help centre by taking a short survey.
Was this helpful to you?
Thank you.
Live chat
Thank you.
Thank you for the feedback.
Feedback
Was this helpful to you?
Live Chat
Our live help agents will answer your questions and guide you through setting up and managing NEST.
Our chat is available from Monday to Sunday from 8.00AM to 8.00PM
Web chat is currently unavailable
We're open from 10.00 am until 4.00 pm today. Please try again between these hours or our usual business hours of 8am to 8pm Monday to Sunday. Or you can visit our online help centre.
Web chat is currently unavailable
Our offices are now closed for the Bank Holiday. You can reach us during our normal opening times of 8am to 8pm Monday to Sunday. Or you can visit our online help centre.
Welcome to live help
To help us deal with your question quickly please tell us who you are and what you'd like help with by choosing an option from each of the menus below:
