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What should I do if I’ve chosen direct credit for my payment source?
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What happens when I have added all the contribution information to my schedule?
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Why do I need to include a payment reference when using direct credit?
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What happens if I don’t include the payment reference with my payment?
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Why has the amount due changed since I submitted the schedule for payment
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Can I pay for multiple contribution schedules at the same time using direct credit
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How do I make a direct credit payment through SFTP file transfer
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What happens if I have paid too much for a contribution schedule
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What if I’ve made a payment for multiple schedules and there’s an overpayment?
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How can I change my payment method from direct credit to Direct Debit?
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How do I change to Direct Debit by creating a new payment source?
Direct credit
In this section
What should I do if I’ve chosen direct credit for my payment source?
If you’ve chosen to use direct credit as your payment method we’ll provide you with our bank details so you know where to make the payments to.
Our bank details will appear when you set up your payment source under Bank Details. We’ll still remind you of our bank details and the unique payment reference number that you’ll need to use every time you need to make a payment to NEST by direct credit.
You’ll need to complete a contribution schedule to make payment to NEST. The details will appear at the top of the contribution schedule within 15 minutes of you clicking ‘Submit schedule’. The reference number you’ll need to use will begin with IT, for example IT000123456.
You’ll also need to provide details of a refund account in case we need to return money to you.
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