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What should I do if I’ve chosen direct credit for my payment source?
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What happens when I have added all the contribution information to my schedule?
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Why do I need to include a payment reference when using direct credit?
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What happens if I don’t include the payment reference with my payment?
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Why has the amount due changed since I submitted the schedule for payment
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Can I pay for multiple contribution schedules at the same time using direct credit
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How do I make a direct credit payment through SFTP file transfer
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What happens if I have paid too much for a contribution schedule
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What if I’ve made a payment for multiple schedules and there’s an overpayment?
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How can I change my payment method from direct credit to Direct Debit?
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How do I change to Direct Debit by creating a new payment source?
Direct credit
In this section
How do I set up an account to receive refunds?
We may have to refund money to you at times, for example if you have paid extra contributions or if any of your workers opt out of NEST. We’ll send refunds to the bank or building society account provided by you for paying contributions. If you wish to use a different account for refunds you’ll need to click ‘use a different account for refunds’.
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