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What should I do if I’ve chosen direct credit for my payment source?
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What happens when I have added all the contribution information to my schedule?
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Why do I need to include a payment reference when using direct credit?
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What happens if I don’t include the payment reference with my payment?
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Why has the amount due changed since I submitted the schedule for payment
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Can I pay for multiple contribution schedules at the same time using direct credit
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How do I make a direct credit payment through SFTP file transfer
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What happens if I have paid too much for a contribution schedule
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What if I’ve made a payment for multiple schedules and there’s an overpayment?
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How can I change my payment method from direct credit to Direct Debit?
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How do I change to Direct Debit by creating a new payment source?
Direct credit
In this section
Can I pay for multiple contribution schedules at the same time using direct credit
You can make one payment for multiple schedules as long as they’re submitted under the same payment reference. The amount you send us must match the amount for the total value of all the submitted contribution schedules with the same payment source.
We may need to check how you’d like us to allocate payment if the amount doesn’t exactly match a particular schedule. We’ll send a message to your secure mailbox if this happens.
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