Mobile app

Log in securely through the browser on your mobile device or a computer.

Our app has been accessibility tested. We’re working towards AA level of the Web Content Accessibility Guidelines 2.2. Our app is also tested in line with respective native mobile application guidelines.   

If you have a disability and would like to discuss special services to help you use Nest, please call our help centre at 0300 020 0090, Monday to Sunday, 8am to 8pm.

Our app has a time-out feature that stops you from accidentally leaving your pension account open on your mobile device. You’ll be automatically logged out of the app after a period of inactivity.

We’ll be adding ways to authenticate your identity using your face or fingerprint in future versions of the app.

Delete our app on your existing device to de-register it. Then just download our app on your new device and log in. 

You’ll need a device running iOS or Android – check the App Store or Google Play for details on the versions we’re supporting.

You can download and register our app on more than one device.

Your username and password are the same whether you use a computer or mobile device to log in to your Nest account.

If you’ve forgotten your username or password, go to our website log-in to get a reminder or one-time passcode sent to your registered email.

If you can’t reset your log-in details, call our contact centre on 0300 020 0090, Monday to Sunday, 8am to 8pm.