Published: 11 July 2019
Nest is today highlighting its growth over the past five years, summarised in its 2018/19 annual reports and accounts for both Nest Corporation and the Nest pension scheme.
The reports details how earlier this year Nest had 7.9 million members and £5.7 billion assets under management (AUM).
This is compared to the start of 2013/14, when the scheme had 80,000 members and £3.8 million AUM.
With staging for auto enrolment completed Nest has turned its focus to engaging with its members around their pension savings.
Commenting on the reports Helen Dean, Nest’s Chief Executive Officer, said:
“Looking back through past reports makes me realise just how far Nest has grown and developed in a short space of time. What’s more, we’ve managed this growth while delivering a high-quality service to our members.
“As our members become used to saving into a pension, we have deepened our understanding of their needs and how we can work with them to support their retirement plans. This has led to trialling new approaches to engagement, such as personalised video messages to members.
“Our focus is to build upon the success of auto enrolment and ensure we’re helping people achieve the best outcome in retirement.”
The reports are published while Nest is tendering for a new scheme administration service to replace the current contract, which comes to an end in 2023.
Otto Thoresen, Nest Corporation Chair, commented:
“We are making good progress with the future procurement of scheme administration services. The aim is to make the scheme ready for a digital world, improving our service and also harnessing advances in technology to further increase efficiency.
“We expect the new service to deliver improved outcomes for our customers whilst maintaining our low-cost ethos and ensuring a service that is robust and secure.
“Just as I have been able to reflect positively on Nest’s achievements this year, I am confident that our current skills, corporate structure and future plans will enable us to continue to deliver for our members in the years ahead.”
Information contained within the reports include (as of 31 March 2019):